Shipping and Delivery

Order processing

Orders are processed within 1 to 3 business days, excluding weekends and bank holidays. Processing may take longer during busy periods, and we will let you know of any significant delays.

Delivery timeframes

Estimated delivery is 5 to 10 business days after dispatch, depending on your location. These timeframes are estimates and are in addition to order processing times.

Track your order

Once your order has been dispatched you will receive a confirmation email with tracking details, so you can follow its journey.

Shipping fees

Shipping charges are calculated at checkout. Complimentary shipping may be available during selected promotions.

Delivery address

Please check your delivery details before completing your order. If you notice an error, contact lashubuk@gmail.com as soon as possible. Address changes may not be possible once your order has been dispatched.

Delays and delivery issues

Carrier delays, customs checks or unexpected circumstances may occasionally affect delivery. If your order is delayed, missing or arrives damaged, contact lashubuk@gmail.com so we can investigate and help resolve the issue.

Nothing in this policy affects your statutory consumer rights.